Privacy Policy
Effective Date:Â 3/7/2025
Last Updated: 3/7/2025
Welcome to Clelan Coaching (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our services.
1. Information We Collect
We collect various types of personal and non-personal information to provide and improve our services.
1.1 Personal Information
When you engage with Clelan Coaching, we may collect the following personal data:
- Contact Information: Name, email address, phone number, mailing address.
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors).
- Account Information: Login credentials, user preferences, and interactions with our platform.
- Coaching & Consultation Information: Details you provide about your goals, challenges, and progress.
- Communication Data: Emails, messages, and feedback you send to us.
1.2 Non-Personal Information
We may collect non-personal data, including:
- Usage Data: IP addresses, browser type, device information, and interactions with our website.
- Cookies and Tracking Technologies: We use cookies, pixels, and analytics tools (like Google Analytics) to enhance user experience and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and improve our coaching services.
- To personalize user experience and offer customized coaching programs.
- To process payments and complete transactions.
- To respond to inquiries, support requests, and customer feedback.
- To send important service updates, newsletters, and promotional content (you can opt out anytime).
- To monitor website traffic, prevent fraud, and enhance security.
- To comply with legal obligations and enforce our terms of service.
3. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- With Trusted Service Providers: Third-party vendors (such as payment processors, email platforms, and analytics tools) that help us run our business.
- For Legal Compliance: If required by law, legal proceedings, or to protect our rights and safety.
- With Your Consent: When you explicitly authorize us to share your data.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect site functionality.
5. Data Security
We take reasonable measures to safeguard your personal information against unauthorized access, misuse, and loss. These include:
- Encryption of sensitive data
- Secure payment processing
- Restricted access to personal data
However, no method of data transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Access and update your personal information.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing emails (unsubscribe link provided in emails).
- Restrict or object to certain data processing activities.
For any privacy-related requests, please contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If we discover that a child has provided personal data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. Continued use of our services after updates constitutes acceptance of the new terms.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Clelan Coaching
[email protected]